Terms of Service

Terms of Service – Tied With Love

OVERVIEW
This website is operated by Tied with Love. Throughout the site, the terms “we,” “us,” and “our” refer to Tied With Love. Tied With Love provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our site and/or purchasing something from us, including gift baskets containing alcohol, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service, which include compliance with Canadian laws regarding age-restricted products. Alcohol is only available as part of selected gift baskets and is not sold individually. By purchasing a gift basket that includes alcohol, you confirm that you are at least 19 years of age, which is the legal drinking age in Canada. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services. Acceptance of these Terms is expressly limited to those who meet the legal requirements for purchasing age-restricted products.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms of Service, you also accept and agree to abide by our:

These policies collectively govern your use of our website and purchases from us. If you do not agree to all the terms and conditions of this agreement, you may not access the website or complete the checkout.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least 19 years of age or older, the legal age of majority in Canada, and that you have the legal right to purchase alcohol. Any misrepresentation of age may result in immediate termination of services and potential legal action. Alcohol is only available as part of gift baskets and cannot be purchased individually.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain historical information, provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website, including gift baskets with limited quantities. Alcoholic beverages included as part of gift baskets comply with Canadian age restriction laws, requiring buyers to be 19 years or older. We reserve the right to verify age at the time of purchase and upon delivery.

Delivery times provided at checkout are estimates and not guaranteed. By placing an order, you acknowledge and agree that Tied With Love is not responsible for any delays or losses incurred due to shipping or courier issues once the package has left our facility. We strongly encourage customers to plan ahead for time-sensitive orders, especially during peak seasons or inclement weather.

We reserve the right to limit quantities of any products or services. All descriptions and pricing are subject to change without notice. We do not warrant that the quality of any products, services, or information purchased will meet your expectations.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us. We may, in our discretion, limit or cancel quantities purchased per person or per order. These restrictions may include orders placed by or under the same customer account, billing address, or payment method. In the event that we make a change to or cancel an order, we may attempt to notify you via email, billing address, or phone. We reserve the right to limit or prohibit orders that appear to be placed by dealers or distributors.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control or input. You acknowledge and agree that we provide access to these tools "as is" and "as available" without warranties of any kind. We are not liable for any issues arising from your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these materials and are not liable for any harm related to third-party transactions.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us comments, suggestions, or other materials, you agree that we may use them in any medium without restriction. We may monitor or remove content that we deem objectionable or that violates these Terms.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy, available in the website footer.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors or omissions related to product descriptions, pricing, offers, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if information is inaccurate.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content for unlawful purposes, including attempting to bypass age restrictions on alcohol sales. We reserve the right to terminate your use of the Service for violating prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. The delivery dates provided at checkout are estimates and not guaranteed. We are not liable for any delays, misdeliveries, or failures in delivery caused by events beyond our control, including but not limited to shipping carrier issues, weather conditions, strikes, or other unforeseen circumstances.

By using our Service, you acknowledge and agree that Tied With Love shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of business, revenue, profits, goodwill, or relationships, arising from delays or failure to deliver products on time.

You further agree that Tied With Love is not responsible for any claims or disputes between you and third parties, such as your clients or recipients, arising from the delivery or use of our products. It is your responsibility to ensure orders are placed well in advance to account for potential delays.

This limitation of liability applies to the fullest extent permitted by law. If any portion of this limitation is deemed invalid or unenforceable, the remainder shall remain in full force and effect.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold Tied With Love harmless from any claim arising out of your breach of these Terms or your violation of any law.

SECTION 15 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, the unenforceable portion shall be deemed severed without affecting the validity of remaining provisions.

SECTION 16 - TERMINATION
These Terms of Service remain effective until terminated by either you or us. We may terminate these Terms if we suspect a breach of any term or provision.

SECTION 17 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and govern your use of the Service, superseding prior agreements.

SECTION 18 - GOVERNING LAW
These Terms of Service are governed by Canadian laws.

SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be directed to us through our contact information, available in the footer of our website.